Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
How do I cancel an account for an email address I cannot access?
- I'm unable to log into the dropbox account as I don't have access to the email address.
Hi @jfarnum6, could I send you an email on my end then?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan, yes, that would be greatly appreciated. Still no reply from Dropbox support.
Hi @jfarnum6, I just sent you an email.
I'll see you there, thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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