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How to change subscription via ios to dropbox directly

How to change subscription via ios to dropbox directly

jsophialee
Explorer | Level 4

Hi,

 

I had my Dropbox Plus through apple subscription, but I’d like to manage my account directly from dropbox website.

 

My plan via apple app store has been already lapsed since January 2, but I cannot find a way to subscribe the dropbox service directly from dropbox.com.  Can you tell me how I can change the way to subscribe dropbox plus via dropbox.com?

 

Thank you,

Sophia

10 Replies 10

Hannah
Dropbox Staff
Go to solution

Hey @fha, thanks for reaching out to the Dropbox Community.

 

In order to upgrade your account directly through the Dropbox website, first the cancellation you made through the app will need to get in effect.

 

If you go to the plan tab in your account settings here, do you see that your account is downgraded to the free Basic version?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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