Plans and Subscriptions
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When attempting to delete my account I am receiving an "Error 500" message. I have tried doing it on multiple browsers and it won't process. Any help would be appreciated.
Hi @ms2165, thanks for bringing this to our attention.
In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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That would be [Removed as per Community Guidelines]. Thanks
Thanks, I've sent you an email, please could you reply to it when you get a chance!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!