cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We're looking to hear about your experience when using Dropbox in a web browser. What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? Tell us right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

I can't delete my account

I can't delete my account

alicemhsong
New member | Level 2

I'm just on an individual basic plan and I'm trying to delete my account but it keeps giving me an error (403) saying "it seems like you don't belong here". I'm logged in and I've followed the steps but it won't let me?

1 Reply 1

Re: I can't delete my account

Jay
Dropboxer

Hi @alicemhsongde, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps when you follow these steps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
What do Dropbox user levels mean?
Need more support?