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i cant sign up for a free trial because the dropdown wont allow me to select 'area code' and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont work
Yes, as mentioned. i tried different computers w/ different web browsers.
I was trying to sign up for hellofax which i guess is now dropbox fax..?
If you're still going through this, I'd be happy to reach out internally, in order for us to have a closer look into it @ddsss25.
Would that be okay?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I am currently experiencing this issue as well even after going through all the troubleshooting steps as mentioned above.
Hi @lavenadita, I hope you're doing well!
I just sent you an email, and we'll take it from there.
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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This is still not working for me either. I already have a Hello Fax account (currently not subscribing). I am trying to re-subscribe and I cannot select an Area Code from the drop down.
Please correct and/or advise.
@wildman4, can we log a ticket for you too and check this further?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Yes - please do. I am unable to sign up to receive a fax number.
Hey @wildman4, I just did.
Feel free to check your emails, and I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Same as every one else no area code options for any state I've tried. Tried from multiple browsers on multiple devices.
May a ticket/email be opened and sent to me as well please?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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