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I can't sign up for a free trial for Dropbox fax.

I can't sign up for a free trial for Dropbox fax.

jujumui
Explorer | Level 4

i cant sign up for a free trial because the dropdown wont allow me to select 'area code'  and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont workScreen Shot 2022-12-02 at 3.11.25 PM.png

20 Replies 20

ddsss25
New member | Level 2

Yes, as mentioned. i tried different computers w/ different web browsers.

ddsss25
New member | Level 2

ddsss25_0-1717541741940.png

I was trying to sign up for hellofax which i guess is now dropbox fax..?

 

Megan
Dropbox Staff

If you're still going through this, I'd be happy to reach out internally, in order for us to have a closer look into it @ddsss25.

 

Would that be okay? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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lavenadita
New member | Level 2

Hi, I am currently experiencing this issue as well even after going through all the troubleshooting steps as mentioned above.

Megan
Dropbox Staff

Hi @lavenadita, I hope you're doing well!

 

I just sent you an email, and we'll take it from there.

 

Thanks! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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wildman4
Explorer | Level 3

This is still not working for me either.  I already have a Hello Fax account (currently not subscribing).  I am trying to re-subscribe and I cannot select an Area Code from the drop down.

 

Please correct and/or advise.

Nancy
Dropbox Staff

@wildman4, can we log a ticket for you too and check this further?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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wildman4
Explorer | Level 3

Yes - please do.  I am unable to sign up to receive a fax number.

Megan
Dropbox Staff

Hey @wildman4, I just did. 


Feel free to check your emails, and I'll see you there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Glycem
New member | Level 2

Same as every one else no area code options for any state I've tried. Tried from multiple browsers on multiple devices.

 

May a ticket/email be opened and sent to me as well please?

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Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Glycem New member | Level 2
  • User avatar
    wildman4 Explorer | Level 3
  • User avatar
    Nancy Dropbox Staff
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