I can't upgrade my account to the Plus plan through the website

[omarmakomar]

Hello all, 
First post here. 
Long-time Dropbox user. I've been trying to subsribe to Dropbox Plus for 2 few days now, and the website is very buggy. The page that is supposed to show fields for credit card data entry does not appear-instead, I seem to be stuck in a loop where I am constantly being redirected to the same landing page. Tried different browsers, and the mobile website too. 
Any ideas what else I can do? 
Thanks

[Walter]

Hi there @omarmakomar, sorry to hear you're having issues with this.

Could you please try clearing your browser's cache and try one more time?

If you still get the same results, please send us a screenshot of the page you get stuck on, so that we can have a look too. 

Thanks!

[omarmakomar]

Thanks for the reply. 

^^^^ This is the image I keep getting whenever I click on "Upgrade to Plus"...keeps redirecting to the same page. 

[Megan]

Hey @omarmakomar, thanks for the screenshot! 

Have you tried upgrading from this page instead? If not, give it a go. 

If you see the same behavior there, I'd be more than happy to reach out to you via email, in order for us to have a closer look into this. 

Thanks a bunch!

[omarmakomar]

Hi, 
@Megan 
Sure, will do. 

[omarmakomar]

@Megan 

How can we get in touch?

[Megan]

Hey @omarmakomar, I just sent you an email! 

I'll see you there.