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I closed my account. Can I open it again to recover files?

I closed my account. Can I open it again to recover files?

susiek
Explorer | Level 3
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I closed my account , can i reopen and get all my files ?  

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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Hey @susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

 

If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable. 

 

I hope this clears things up and let us know if you have any other questions. 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Mark
Super User II
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No, sorry, once an account is closed its permanently removed and all data is deleted. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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susiek
Explorer | Level 3
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Can Dropbox retrieve deleted files?

susiek
Explorer | Level 3
Go to solution
In other words, can Dropbox retrieve deleted data?

Walter
Dropbox Staff
Go to solution

Hey @susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

 

If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable. 

 

I hope this clears things up and let us know if you have any other questions. 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

susiek
Explorer | Level 3
Go to solution
Thanks for your response.

Walter
Dropbox Staff
Go to solution

No biggie @susiek - I'm glad I could help. 

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    susiek Explorer | Level 3
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