Plans and Subscriptions
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I closed my account , can i reopen and get all my files ?
Hey @susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.
If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.
I hope this clears things up and let us know if you have any other questions.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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No, sorry, once an account is closed its permanently removed and all data is deleted.
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Hey @susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.
If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.
I hope this clears things up and let us know if you have any other questions.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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No biggie @susiek - I'm glad I could help.
See you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!