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I dont see in my plans the professional trial... and I cant cancel it

I dont see in my plans the professional trial... and I cant cancel it

ConstantinSummer
New member | Level 2

Hello team.

I started free professional account today and gave my credit card details... BUT I dont see it in my plans nor I can cancel the subscription and I dont like of course to get charged after one month for NOTHING.

 

Any advise? 

 

Thanks in advance..

1 Reply 1

Jay
Dropbox Staff

Hi @ConstantinSummer, thanks for bringing this to our attention.

 

Do you see any trials or plans on your payments page?

 

Did you upgrade to the trial via the Dropbox site or the mobile app?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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