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I have a $1 payment on my card

I have a $1 payment on my card

farava
New member | Level 2

I had a dropbox account subscription to a card from Revolut, where it reports blocking a 1 dolar payment. The maturity date has already started on 9/13/2022. Do you know if I owe any money on the dropbox account with the login email [removed per the Dropbox Community Guidelines]?

1 Reply 1

Re: Billing problem

Jay
Dropbox Staff

Hi @farava, thanks for bringing this to our attention.

 

If you login to the account in question on the Dropbox site, do you see any payments on this page?

 

In general, a $1 payment would be to determine if a card exists, and is refunded shortly after. How long has this payment been made on your bank statement?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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