I haven't used my account in 7 years; can I get a refund for my payments?

[ssigstedt]

It appears I have not used dropbox for about 7 years since around 2015, I thought my college had removed me and I have been traveling and doing research in remote places among indigenous people who have ancient technologies for protecting nature, to try to learn how to help make our entire planet healthy again, very exciting work. I am a conservation biologist. I have lost over $840 or so. Can you please help me find out how to get a refund?

Much appreciation,

Ssigstedt

[Hannah]

Hey @ssigstedt, thanks for joining our Community!

Can I actually reach out to you via email, so we can investigate on this internally?

Let me know.

[ssigstedt]

Yes, you may use my email. Do you have it?

If you want me to send it to you, no problems, I just want to make sure that my privacy is still protected.

[Hannah]

No worries, I do have your email. 

I've just reached out to you, so make sure you get back to me when you get a chance.