I need to find a receipt for my Dropbox purchase.

[kathybccs]

I need help finding our receipt for our account.  I have searched all over and I saw a previous post where someone was told to go to their billing tab, but I don't have a billing tab.  This is a school account and I need a receipt for our records.  I even tried the process for putting in the transaction number and it didn't work and sent me to an email form.  I filled it out and never heard anything.  Can someone point me in the right direction on getting a receipt for our payment?

Thanks

kb

[Rich]

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@kathybccs wrote:

I saw a previous post where someone was told to go to their billing tab, but I don't have a billing tab.

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Go to your Plan tab. What plan does it show you're on? If it says Basic, then you're on a free account and as such would have no Billing tab (or receipts). Basically that would mean you're signed in to the a different account from the one you're being billed for.