Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
My plan has ended, and I declined it! I don't want to use it anymore, and I want to remove my bank card from the account! Please help how to do that? It's the first time among hundreds of products I don't see this option! It's a weird UX. Thanks
Yes my email is [Removed as per Community Guidelines]. Thanks
Hi @Melita2024, the email you provided is different to the email address we have for your Dropbox profile.
We can only send you an email at that profile address, would that be okay?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes that's fine
Thanks, Melita, I just emailed you, so we'll continue there!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!