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I referred a friend but got an error that the invitation was invalid

I referred a friend but got an error that the invitation was invalid

TheRodry
Explorer | Level 3

I referred a friend and I didnt get the free space. why?

5 Replies 5

Jay
Dropbox Staff

Hi @TheRodry, thanks for bringing this to our attention.

 

What's the current status of the referral as shown on the Dropbox site?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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TheRodry
Explorer | Level 3

Hello @jay,

 

It says ineligible. My friend was connected on the same net, but it was the first time she was creating a dropbox account and installing the .exe on her computer.

 

Thanks

Megan
Dropbox Staff

Hey @TheRodry, would it be okay for me to reach out via email, in order for us to have a closer look into this? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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TheRodry
Explorer | Level 3

Hey @Megan,

 

Of course, my email is [email removed as per Community Guidelines]

 

Thanks.

 

Greetings.

Megan
Dropbox Staff

Awesome, @TheRodry!

 

I just sent you a new email, see you there.

 

Cheers! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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    TheRodry Explorer | Level 3
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    Jay Dropbox Staff
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