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I've paid for Plus but it's not on my account

I've paid for Plus but it's not on my account

Mathurvarun
Explorer | Level 3
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My apple account was charged in July to pay for the annual Dropbox subscription but Dropbox account says my subscription has expired

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @Mathurvarun, thanks for bringing this to our attention.

 

Could you try seeing if you can restore the purchase on your account using the steps from this page?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

2 Replies 2

Jay
Dropbox Staff
Go to solution

Hi @Mathurvarun, thanks for bringing this to our attention.

 

Could you try seeing if you can restore the purchase on your account using the steps from this page?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Mathurvarun
Explorer | Level 3
Go to solution
Restore purchases did the trick. Thanks
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    Mathurvarun Explorer | Level 3
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    Jay Dropbox Staff
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