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I want to cancel this drop box account

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I want to cancel this drop box account

Cancel3
New member | Level 2
January

I want to cancel my drop box account, they want over $200 for this account that I have not logged into for years! But the steps to cancel don’t work and there is no number to call to make sure they know I don’t want this account.

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Walter
Dropbox Staff
January

Hey there @Cancel3 - sorry to hear you're having issues with this.

 

Can you please let me know what plan you're on at the moment and clarify if you had upgraded your account through the website directly or via the app store on a mobile device perhaps?

 

Let me know what you find and we'll take it from there.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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