cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I want to delete my account, but it asks me to contact my team leader?

I want to delete my account, but it asks me to contact my team leader?

Dzonii
New member | Level 2

Hey,

I am planing to delete my account. When I selecte „Delete Account“ in the settings of the App, there it says: “Please contact your team-leader to delete your account.
Can anyone help me here because I don’t know anything about any team-leader or otherwise.

Thank you!

1 Reply 1

Jay
Dropbox Staff

Hi @Dzonii, thanks for contacting us!

 

It sounds like you're part of a Dropbox Business team. As a team member, you won't be able to delete your account, only the team admin can do so for security purposes.

 

You can find your team admin by following these steps and ask them to delete your account.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?