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Re: Invite to my Employers Dropbox wanting me to subscribe or upgrade

Invite to my Employers Dropbox wanting me to subscribe or upgrade

AnnetteES
Explorer | Level 3
Go to solution

I had access to my employer's account but it was linked to an old email address I no longer have access to.  Now my Boss has invited me to join his Dropbox folder again to my personal Dropbox account, however, Dropbox wants me to subscribe or upgrade to a Business account in order to join his account as a staff member.

How do I fix this, I don't need a business account.

12 Replies 12

Jay
Dropbox Staff
Go to solution

Have you contacted your boss to find out why they have invited you to join the team?

 

This would merge your account into the team itself, is this what you want in order to transfer the files across?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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AnnetteES
Explorer | Level 3
Go to solution

I was well aware of being part of the team.  I had an account with an old email previously, that I can no longer access the emails to verify it's me.  Therefore I needed to use my other drop box account for him to invite me back in to the team so I can upload my files there.

 

Do I now create a new Dropbox account just so I can be part of his team on Dropbox?

Nancy
Dropbox Staff
Go to solution

Hey @AnnetteES!

 

Is it possible that you have a linked account? If you go to 'All files' and click the avatar in the top right, is there an option 'switch accounts'? If there is a connected account, what plan is it currently under?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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