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Is it possible to pay for a Dropbox subscription for users from Russia?

Is it possible to pay for a Dropbox subscription for users from Russia?

Gleb K.1
New member | Level 2

Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for foreign transactions. I've also failed to pay for Plus with Union pay credit card. 

Other users from Russia and dropbox team, tell please is it a way for users from Russia make payments for subscription?

 

 

 

 

29 Replies 29

enikolaeva
Explorer | Level 4
Hello, @Nancy thank you. I am free now.

ru-tf
Explorer | Level 3

Hi Nancy, thanks! I'm replying as requested.

tridaktna
Explorer | Level 3

Hello, I have the same problem, could you please help me? I can't just try to change the card for the card of another bank, the sistem says that "we have tecnical problems" and it lasts for several weeks that I'm trying to change the billing options. I think that this option is closed for users from russia now, but may be there are some ways to help me?

Bahmet
Explorer | Level 4

guys all Russian  users have this problem, include me. Can you try to find alternative payment system for us? because Mastercard, Visa, PayPal not working for us anymore/

Anna Grinevich
Explorer | Level 4

Hello, due to the blocking of Russian Visa and Master card, I cannot pay for my account. I do not yet know legal possibilities to pay foreign bills. Maybe you can give me some advice?

Princess3
New member | Level 2

Good afternoon. I am very worried.
1. How to pay for Dropbox from Russia? After the imposition of illegal sanctions?
2. What will be the files after a long period of no payment from me? Will they not be removed? How to leave them?
3. How long can I not pay?
4. Can I pay with Bitcoin?
Thanks for the answer. I hope you understand the situation.
I am not responsible for the war.

Anna Grinevich
Explorer | Level 4

Good day, I am very worried about my data in the Dropbox. Recently I have no legal ways to pay for my plus account. What are the consequences for not paying? How long my data will be stored without payment? Can I pay with Bitcoin? Thank you for the answer.

Anna Grinevich
Explorer | Level 4

I have the same problem. Whom can I email to solve it? 

AnnaSin
Explorer | Level 4

I need the resolve this problem too, please contact with me in my assigned email  @hannah 

 

AnnaSin
Explorer | Level 4

I need this account keep working, support answer nothing and now i cant have a support because loose my paid account, please contact with me if you have some idea how to pay from Russia.

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