Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for foreign transactions. I've also failed to pay for Plus with Union pay credit card.
Other users from Russia and dropbox team, tell please is it a way for users from Russia make payments for subscription?
How do I pay plus if I live in Russia? And how do you plan to solve this problem?
did you find any way to solve problem with the payment?
The solution I used: change method of payment in App store to Mobile Phone, and then buy Dropbox plus via App store. Working so far...
help me, please. my mail [removed per the Dropbox Community Guidelines]
help me with the account payment. I'm in Russia. The card does not work. my mail [email removed as per Community Guidelines] thanks
Mobile payment for apple store really works, just try
Good afternoon, how can I pay next year?
Hi all.
Can't pay for Dropbox Plus. I am in the Russian Federation. There is a working virtual Visa card for payment, but there is no way to select Russia in the list and specify the country index.
The BASIC tariff for Russia is available.
Please advise how can I pay for this?
can I (user) pay for the annual plan using the PayPal account of a citizen of another country? The user's IP remains Russian
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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