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Moving from Business to personal account without losing files

Moving from Business to personal account without losing files

Everton 292929
New member | Level 2

Hi I no longer have employees and so no longer need the business account. I have 157GB of space in use in the business account. If I cancel the business plan and go to a basic plan will all my files fit in? If not do I risk losing them?

1 Reply 1

Megan
Dropbox Staff

Hi @Everton 292929, I hope you're doing well! 

 

Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files, so there is no risk there.

 

Now, with that being said you can either keep the Basic account, however with 156GB you will have no space to make any changes in the account, or you can choose one of our individual plans

 

If you have any questions, let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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