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Multiple credit cards refused - all working fine elsewhere

Multiple credit cards refused - all working fine elsewhere

MH-77
Explorer | Level 3

I have tried paying for my account with multiple credit cards, only to be refused each time. Then, when I tried incognito in Chrome, the new message was I had tried too many times so I should go to dropbox.com/support. Given the less than obvious path to direct support, can anyone suggest what to do next? I normally pay for this through the business credit card at work (for a personal account) - so I thought it was related to that card...but now none of my personal cards work either!

 

Many thanks,

 

M

10 Replies 10

Walter
Dropbox Staff

I'm happy to hear it's sorted now, Lucas - thanks for keeping me in the loop too.

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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