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My account is on a Plus, but storage is limit 3GB

My account is on a Plus, but storage is limit 3GB

Tran Luu Hoang
New member | Level 2

my account is plus plane started on 3 october 2022 but my storage is limited 3GB íntead of 2TB. the app dropbox notified me upgrade???

1 Reply 1

Re: My account is on a Plus, but storage is limit 3GB

Hannah
Dropbox Staff

Hey @Tran Luu Hoang, thanks for bringing this to our attention.

 

Which plan do you see in your account settings here?

 

Also, how did you upgrade your account? Through the Dropbox app on your phone?

 

And do you have an iOS or Android device?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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