cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My billing does not update my account.

My billing does not update my account.

Arbazanwar
Explorer | Level 3

My billing not update my account less amount but my plans not update

1 Reply 1

Megan
Dropbox Staff

Hi @Arbazanwar, I'd be happy to help!

 

Just to make sure we're on the same page, it sounds like you have trouble upgrading your account, is that right? 

 

Would you like to elaborate and tell me what is happening exactly? Do you get any specific errors when trying to purchase a new plan?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?