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Need help redeeming 100 GB offer for a new HP laptop

Need help redeeming 100 GB offer for a new HP laptop

shockwave22
Explorer | Level 3

Hello,

 

I recently purchased a Hp Spectre laptop and received 100GB dropbox space. In order to redeem the offer, I completed all the steps listed in https://www.dropbox.com/gs but I was unable to complete "Take the Dropbox tour" I get an error when I click the link saying "Page can’t be found". Can you please help in redeeming the 100GB dropbox space?

 

Thanks,

Monish

5 Replies 5

Re: Need help redeeming 100 GB offer for a new HP laptop

Jay
Dropbox Staff

Hi @shockwave22, thanks for bringing this to our attention.

 

What link is the site trying to redirect you to when you click the 'Take the Dropbox tour' option?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Need help redeeming 100 GB offer for a new HP laptop

shockwave22
Explorer | Level 3

It redirects me to https://www.dropbox.com/tour where I get "Page cannot be found"

Re: Need help redeeming 100 GB offer for a new HP laptop

Jay
Dropbox Staff

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Need help redeeming 100 GB offer for a new HP laptop

shockwave22
Explorer | Level 3

I didn't understand "email associated with your forum profile". Can you please guide me where I can find the email to reach out to? Also I'm not a paid subscriber

Re: Need help redeeming 100 GB offer for a new HP laptop

Walter
Dropbox Staff

Hey @shockwave22, sorry to jump in, but I just wanted to mention that your forum email would be the one that's associated with the Dropbox account you're logged in on your web browser at the moment. 

 

That said, I've just sent you an email to look further into this, so please have a look at your email's inbox and we'll take it from there.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    shockwave22 Explorer | Level 3
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    Jay Dropbox Staff
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