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Need help with getting a refund

Need help with getting a refund

dawn wolfe
New member | Level 2

I have been charged $864 for subscription I canceled a year ago AND I was just charged again for this amount. None of the solutions in the customer support section of the admin are working. I need to talk to someone to resolve this. I paid with paypal. At this point, this is fraud as all the "solutions" on your customer support page take me in circles. Your chat was unhelpful too. The customer support phone # in the paypal record says to contact customer support for an auto call-back. That is what I want.  I have NEVER had such a frustrating experience to cancel this.   

20 Replies 20

terijolc
Helpful | Level 5
Exactly! You just go around and around and around messaging and clicking and selecting and searching but never get anywhere. I’d be furious if I were you! That’s a BIG charge!
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Top contributors to this post

  • User avatar
    terijolc Helpful | Level 5
  • User avatar
    Rich Super User II
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    dawn wolfe New member | Level 2
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