Needing to upgrade

[djnoyze]

I inadvertently had to change my credit card and didn't catch it in time before dropbox downgraded me back down to basic.  I have over 3TB of files and use Dropbox for personal pictures and video and the system isn't allowing me to upgrade back to professional.

I get the error "something went wrong" and I can't seem to get anyone at dropbox to help me fix this....

I was working with someone in dropbox chat... 

Ticket #19505287: Dropbox Support Chat

[Jay]

Hi @djnoyze, thanks for bringing this to our attention.

I can see from your support ticket that it has been forwarded to a specialist team to look into this matter further.

They'll be able to assist from there on via email.