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No plan access after verified receipts

No plan access after verified receipts

JDVBS75
Explorer | Level 4

I'm not waiting around another minute for you people. You will not email me you will call me at the number you have associated with my account that IM LITREWLLY SITTING ON that youbhave had synced to your servers for a year now but randomly you downgraded my account and no.have no history of it ever existing.

no I do not have a other email it was purchased for as I have ONE play account and ONE email

A d ots pretty grimey not allowing live chat assistance for someone who has paid ofr it but not needed kt until you downgrade their account. Good job guys

10 Replies 10

Hannah
Dropbox Staff

Hey @JDVBS75, we can see that our team has reached out to you, so let us know if you need further assistance. 

 

Thank you.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    JDVBS75 Explorer | Level 4
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    Jay Dropbox Staff
What do Dropbox user levels mean?