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JIm A
Explorer | Level 3

This is my fourth day trying to pay my annual subscription and I’m receiving the same error message, which is a pop-up red banner, stating some thing has gone wrong. Please refresh the page or contact customer support. I cannot process my payment. Somebody said they were going to correspond with me via email and that has not happened either.

10 Replies 10

Walter
Dropbox Staff

Thanks for the nudge on this @JIm A 

 

I can see you're in direct communication via your open ticket with my colleague Hannah, so I passed your comments on. She'll be getting back to you soon, but please let us know if you have anything else to add in the meantime.  


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    JIm A Explorer | Level 3
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