Paypal charge of 11.99 each month - neither account I have is a paid account.

Marguerite · ‎01-22-2021

I'm charged 11.99 each month for dropbox, the transaction number in receipt is not recognized when entered into the dropbox look up. How do you gt to speak to an actual DB human?

Walter · ‎01-22-2021

Hi @Marguerite; welcome to our Community and happy Friday!

I'm sorry to hear you're having issues with our self-served look up tool.

If this persists on other browsers as well, may I reach out via email (the one that's associated with your profile here), so that we can have a further look into this?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Marguerite · ‎01-22-2021

Yes, that would be great. Thank you.

Walter · ‎01-22-2021

No biggie @Marguerite; you've got

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Paypal charge of 11.99 each month - neither account I have is a paid account.

Paypal charge of 11.99 each month - neither account I have is a paid account.

Re: Paypal charge of 11.99 each month - neither account I have is a paid account.

Re: Paypal charge of 11.99 each month - neither account I have is a paid account.

Re: Paypal charge of 11.99 each month - neither account I have is a paid account.

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