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Professional rates on personal dropbox

Professional rates on personal dropbox

Mimmocchi
New member | Level 2
‎01-23-2023 10:22 PM

Why am I being charged as a professional/company rather than for personal use of my Dropbox? Why can’t I contact Dropbox support directly about anything?

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Jay
Dropbox Staff
‎01-24-2023 03:30 AM

Hi @Mimmocchi, thanks for messaging the Community.

 

If you're on a Basic plan, you can upgrade to a Dropbox Plus plan, instead of a Dropbox Professional or Business plan.

 

Could you clarify what you're experiencing when trying to upgrade your plan? Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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