Plans and Subscriptions
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My current account has 15G storage, if I upgrade it to 3T for one month free trail, after one month trial, if I do not plan to continue, my account will be returned to basic account, at that time, it will be 15G or 2G storage? thanks
Hey @hgong2, thanks for using Dropbox and welcome to the Community!
When you downgrade your account from the Professional plan back to the Basic plan, your account's quota will go back to what you had before upgrading.
You won't be losing any promotional space or space you've earned through referrals. Actually, space earned through referrals will be doubled on the Professional plan, but will get halved when you downgrade back to the Basic plan.
I hope this information helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @hgong2, thanks for using Dropbox and welcome to the Community!
When you downgrade your account from the Professional plan back to the Basic plan, your account's quota will go back to what you had before upgrading.
You won't be losing any promotional space or space you've earned through referrals. Actually, space earned through referrals will be doubled on the Professional plan, but will get halved when you downgrade back to the Basic plan.
I hope this information helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!