Plans and Subscriptions
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Ive bought Profesional plan paid monthly via GooglePlay. Works nicely
Just one question: IF (in any point in time) 3TB is to become too generous for me, will I be able to downgrade my plan to, say, DropBox Plus (2TB)?
Hey @MrSuddenJoy, I'd be happy to help!
Of course you can do that.
You can either contact our Support and ask them to do this on their behalf. Or you can cancel your current Professional plan, downgrade to the Basic account and then re-upgrade to the Plus plan.
Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.
I hope this clarifies!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @MrSuddenJoy, I'd be happy to help!
Of course you can do that.
You can either contact our Support and ask them to do this on their behalf. Or you can cancel your current Professional plan, downgrade to the Basic account and then re-upgrade to the Plus plan.
Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.
I hope this clarifies!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!