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Request a refund

Request a refund

jamaleahpado
New member | Level 2

It would really be nice if you can help me get a refund that was automatically purchased last January 19, 2023. You can check my billing history

1 Reply 1

Re: Request a refund

Jay
Dropboxer

Hi @jamaleahpado, thanks for bringing this to our attention.

 

As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by logging into your account, clicking this support link, scrolling down to 'Submit a help request', and providing as much info as possible. 

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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