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Re: Request to pay by bank transfer

Request to pay by bank transfer for Family plan.

Aik
Explorer | Level 3
Go to solution

I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

@Aik  wrote:

I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?


You cannot I'm afraid. Only Enterprise customers can use that as an option. 

 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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View solution in original post

4 Replies 4

Mark
Super User II
Go to solution

@Aik  wrote:

I would like to subscribe for a Family Plan (2T). We have no credit card/debit card or paypal account. How I pay by bank transfer please?


You cannot I'm afraid. Only Enterprise customers can use that as an option. 

 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Aik
Explorer | Level 3
Go to solution

We are a non-profit organisation. Is it consider an enterprise entity? Please can I request a phone call/online call conversation to discuss further as this issue has been dragged for a month? Thanks.

Mark
Super User II
Go to solution

Enterprise Customers would only be if you purchased many 100's of user licences.

 

You can try and contact Sales at www.dropbox.com/plans Monday through Friday, however, I know they have said previously BACs is only available for very large purchases. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Aik
Explorer | Level 3
Go to solution

Thanks Mark

Need more support?