Plans and Subscriptions
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There are no words for how much I hate it when a product I am paying for, for work, keeps getting in my way as I an trying to work. If I want to pay annually, I will do it. How many %^&%&^ times do I have to dismiss this message for Dropbox to leave me alone?????!!!
Hi there @David H.78, thanks for your feedback on this.
Can you please let me know where exactly you're getting this notification? Is it when you navigate a specific page on the website perhaps?
Also, for how long and how many times you've received and dismissed this so far?
Let us know and we'll take it from there, David.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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It's when I am trying to use the desktop browser app. Here is what I was just greeted with when I went there. I'm on the Professional plan so today it wants me to upgrade to a team plan. Tomorrow it will probably be asking me to pay annually again. How many times? I haven't counted but enough to make me angry enough to post about it. This is the only time I went there today and there it is. At least once I day if I attempt to use the browser app and probably more is my guess but I can keep closer watch.
Hey @David H.78, thanks for the additional info here and for taking the time to express your sentiment about this.
We'll make sure that your feedback and comments are passed along to our team.
If you have any questions, please let us know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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