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Subscription not working

Subscription not working

de_waltdan
Explorer | Level 4

Hi there, 

 

I'm currently having an ongoing issue with trying to purchase a dropbox+ subscription. No matter what browser, what device, or what card I use, I still get the same error of not being able to purchase the subscription. I have tried doing free trials, monthly billing, and yearly billing. I'm yet to have any luck. All I want is to gain access to work files.

 

Any help on this frustrating matter would be appreciated.

12 Replies 12

SBCHU
Explorer | Level 4

Tried, but no success.

One of the debug messages in the browser: "Refused to load https://acs.revolut.com/challenges/browser because it does not appear in the form-action directive of the Content Security Policy." Can it be, that Revolut cards are not supported?

Jay
Dropbox Staff

It's possible that this is the case. Are you able to pay using a different card?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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SBCHU
Explorer | Level 4

Yes, but not really willing to do it. The subscription will be used for work, for which this is the card to use. 

The payment works well with Hellosign - if it cannot work here, I will have to stay with the Hellosign package :disappointed_face:

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    SBCHU Explorer | Level 4
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    Jay Dropbox Staff
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