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Unable to contact dropbox support

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Unable to contact dropbox support

hecky
New member | Level 2
‎09-20-2022 09:58 AM

I've been trying for days to use Dropbox Support's live chat or email options, and neither is working: neither page updates or does anything when I submit my email or when I hit live chat. Anyone else have this problem? 

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Walter
Dropbox Staff
‎09-20-2022 03:32 PM

Hey @hecky, sorry to hear about this.

 

Could you please try clearing your browser's cache or try another browser and let me know if you're still unable to contact our support team through this page?

 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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