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Re: Unassign License without Deleting User

Unassign License without Deleting User from team

Katie H
New member | Level 2
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We have a business plan user who will be taking a few months off work. We would like to unassign his license without deleting his user account. Is that possible in Dropbox? We could suspend it, but that still requires a license.

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Hey @Katie H, thanks for posting your question today!

 

I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

 

Sorry I couldn't be of more help here.

 

Let me know if you have any other questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Hannah
Dropbox Staff
Go to solution

Hey @Katie H, thanks for posting your question today!

 

I'm afraid it's not possible to unassign a license and free it up, without deleting a member from your team.

 

Sorry I couldn't be of more help here.

 

Let me know if you have any other questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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