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Unrecognized charges & how to cancel these?

Unrecognized charges & how to cancel these?

npp26
Explorer | Level 3
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I need help. Someone managed to get my credit card info and is using it to pay for their dropbox account. I physically cannot find a single way to cancel it and have now been paying it for four months. PLEASE HELP

11 Replies 11

Mark
Super User II
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You need to contact your bank - somebody has stolen your card details and so they need to stop it and change it. If they are doing it here, they'll do it elsewhere. 


 


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Hannah
Dropbox Staff
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Sorry to hear that, @Todd54.

 

I moved your post to a thread with some info on how to contact our support team, so make sure to check that out as well.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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