Unsubscribe Dropbox Plus Trial from Google Play Store

[Zel]

I subscribed for Dropbox Plus Trial from Google Play Store. I only can unsubscribe from Google Play Store and not the 'Billing' or 'Plan' page as I did not sign up for trial through Dropbox. I need to unsuscribe in the next 48 hours but my Google Play Store subscription is empty, so I cannot find it to unsubscribe. Please help me, thank you!

[Jay]

Hi @grow land, you can follow these steps in order to cancel a plan via Google Play.

[Jaderlea]

I'm having this same problem.  These steps that you linked to don't work.

Dropbox claims my subscription is through the google play store.

Google Play store does not list a dropbox subscription on my subscription page.

the email is the same.

Has anyone figured out this stupidity?

I want to consolidate my husband and my dropbox accounts, but dropbox won't let me accept his invite to a family plan without cancelling my current plan.

[Walter]

Hey @Jaderlea, sorry to hear you're having issues with this.

Could you clarify how exactly did you upgrade in the first place? Was it through our website or via the app store on a mobile device?

Also, what is reported in your account's plan tab at the moment?

Keep us posted!