Update billing information

[Halla15]

Hello,

I have been trying to update my billing information and everything goes smoothly until I get to this part "change dropbox plan" which I do not want to do! I just want to continue with my plan. But the page does not allow me to continue and finish.......? What can I do?

Is my billing information maybe finished or do I need to finish this step?

[Nancy]

Welcome to the forum, @Halla15!

Can you send me a screenshot of the message you see? I’d like to have a visual. 

Just make sure that none of your payment details are showing.

Also, can you clarify which steps are you following exactly before receiving this message?

Keep me posted.