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What happens when a promo code expires? Are my files accessible?

What happens when a promo code expires? Are my files accessible?

Leannekel04
New member | Level 2
Go to solution

Hi all,

 

When I got my HP laptop I got a free dropbox account where I could storage up to 100GB of files. I got an email from Dropbox recently to say: 

 

'When you got your HP device, you received 100 GB of additional Dropbox space for 12 months. That additional space expires on 13 July 2022.

If you're over your 2 GB limit after 13 July 2022, you'll no longer be able to save new files to Dropbox.'

 

I dont need to upload anything else to Dropbox but I wasnt sure if there would be an issue with me accessing them after this date. If any knows I would greatly appreciate it 🙂

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

You will be able to access them, however, all syncing will stop - so things not on your computer will not download to your computer and changes to files will not upload/download until you are back below quota


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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2 Replies 2

Mark
Super User II
Go to solution

You will be able to access them, however, all syncing will stop - so things not on your computer will not download to your computer and changes to files will not upload/download until you are back below quota


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Leannekel04
New member | Level 2
Go to solution

Ah thats perfect, thanks for explaining and for replying so quickly 🙂

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    Leannekel04 New member | Level 2
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    Mark Super User II
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