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Why my trial version got downgraded?

Why my trial version got downgraded?

Umairalii
New member | Level 2

Hey! I was using 30days free trial. And it's not expire yet. What happened with my trial?

1 Reply 1

Re: Why my trial version got downgraded?

Megan
Dropbox Staff

Hi @Umairalii, I hope you're doing well! 

 

Do you remember when you started your trial, by any chance? Did you start the trial directly through us, or Apple/Google? 

 

Can you also check your plan page, and let me know what you see there? 

 

Thanks a bunch! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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