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billing-I need more space to completely tell you what is going on.

billing-I need more space to completely tell you what is going on.

Screenrydr
New member | Level 2
‎11-19-2022 06:52 AM

A month or two ago I received a message from you telling me my account didn't accept my credit card. I successfully uploaded another card and was billed November 3 successfully by you. Yet I have received another note from you saying my dropbox is threatened. Please explain this error on your part, then FIX IT IMMEDIATELY! You've taken my monthly payment and are now extorting me for more.

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Rich
Super User II
‎11-19-2022 07:31 AM
@Screenrydr wrote:

Please explain this error on your part, then FIX IT IMMEDIATELY! You've taken my monthly payment and are now extorting me for more.

Only Support can assist with account/billing matters. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
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