Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
hi
can help me to resolve this problem
Hi @Alirzea, thanks for bringing this to our attention.
Do you get the option to renew annually if you're not using a gift card?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks @Jay to your replay
If i take renew option in mobile app don't have a (discount 3 mounth) offer for yearly bondle
best regards
Hi @Alirzea! I hope you don’t mind me jumping in.
Just to make sure I understand correctly, you’d like to upgrade your Dropbox account to a yearly Plus subscription and use your iTunes gift card, but you don’t see the option to pick an annual billing cycle. Is this right?
Do you mind sending over a screenshot of the options you see on your end? Just make sure there’s no personal info showing.
Thanks.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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