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charge my account yearly by iphone

charge my account yearly by iphone

Alirzea
Explorer | Level 3

hi 

I want charge my account to (plus bundle) by itunes gift card with my iphone but not offer yearly bundle in iphone app?
 

can help me to resolve this problem

3 Replies 3

Jay
Dropbox Staff

Hi @Alirzea, thanks for bringing this to our attention.

 

Do you get the option to renew annually if you're not using a gift card?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Alirzea
Explorer | Level 3

Thanks @Jay to your replay 

If i take renew option in mobile app don't have a (discount 3 mounth) offer for yearly bondle

best regards

Nancy
Dropbox Staff

Hi @Alirzea! I hope you don’t mind me jumping in. 

 

Just to make sure I understand correctly, you’d like to upgrade your Dropbox account to a yearly Plus subscription and use your iTunes gift card, but you don’t see the option to pick an annual billing cycle. Is this right?

 

Do you mind sending over a screenshot of the options you see on your end? Just make sure there’s no personal info showing. 

 

Thanks.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    Alirzea Explorer | Level 3
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    Jay Dropbox Staff
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