subscribtion got reopend after canceling it two times
Accepted Solutions
Hey @snape6666, sorry to hear about this.
Did you resume your subscription after having cancelled it in the past by any chance?
If not, can you please confirm that you're following these steps to cancel your subscription?
If you did and the issue persists, please send us a screenshot of your plan tab omitting any personal information if possible.
This will help us assist further.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @snape6666, sorry to hear about this.
Did you resume your subscription after having cancelled it in the past by any chance?
If not, can you please confirm that you're following these steps to cancel your subscription?
If you did and the issue persists, please send us a screenshot of your plan tab omitting any personal information if possible.
This will help us assist further.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join
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snape6666 New member | Level 2
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Walter Dropbox Staff
