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A message to our Hackpad users

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Dropboxer

A message to our Hackpad users

On July 19, 2017, Hackpad will be shut down. We are so grateful for all the enthusiasm and feedback from the Hackpad community over the last several years.

 

Over these years, we've taken some of the very best features from Hackpad—like instant collaboration, comments, and real-time editing—and combined them with some brand-new features in Paper including additional security features, faster search, and more visibility for teams.

 

It's easy to import all of your Hackpad work into Paper. Just sign in to a Dropbox account and head over to Paper to get started. Learn more about the Hackpad import tool in the Help Center.

 

Hackpad workspaces only need to be imported once. You can then claim membership of your pads. Learn more about joining your workspaces or start import from Hackpad now. If you don't have a Dropbox account yet, you’ll be guided to create one before you import your pads. 

 

If you don’t take any action your Hackpad data will automatically migrate to Paper on July 19th. You have the option to opt-out and export your pads manually. Please note that by opting-out, it is your responsibility to export your data manually before Hackpad is shutdown. 

 

Thanks

Kaz

1 Accepted solution

Accepted Solutions
Solution
Dropboxer

Re: A message to our Hackpad users

Thanks Bob for reporting!

I let the team know and the good news is it should now be fixed for you!

If you continue to have an issue, opening a ticket as Luffy mentioned would help! But hopefully you're all set now slightly smiling face

-Kaz
3 Replies
Level 2

Re: A message to our Hackpad users

I kept getting "You are not a member of the team anymore" message and can do nothing but close the tab :/  and the email address on that page (paper-feedback-internal@dropbox.com) is invalid.

Level 9

Re: A message to our Hackpad users

Hello Bob,

Have you reached out to Dropbox support about it?

Since this migration from Hackpad is massively done to all users at the time there might be some issues or mishaps.

Report it to Dropbox Support through this link : https://www.dropbox.com/support (after having performed some basic troubleshooting steps, as rebooting, logging out and logging in again,etc.). If it's workspace related be sure to include which one etc. Include the erroneous email address as well, that would be helpful.

Hope this helps!
Solution
Dropboxer

Re: A message to our Hackpad users

Thanks Bob for reporting!

I let the team know and the good news is it should now be fixed for you!

If you continue to have an issue, opening a ticket as Luffy mentioned would help! But hopefully you're all set now slightly smiling face

-Kaz