cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues - updated June 21st see more

Known Issues - Updated June 21st

58,069 Views
0 Comments
0 Kudos
Community Manager

Known Issues - Updated June 21st

Below is a list of known issues that Dropbox are aware of and actively working on

 

  1. [FIXED] Paper is currently returning an error 500 - Paper is back up!
  2. [FIXED] "Inability to Activate Smart Sync" (remote management software & third party pointing device drivers) - This isn't a "bug", but a change in behaviour that only happens in certain circumstances. Check answer here.
  3. Camera Uploads error - We're receiving reports from users saying that not all pics/videos are being uploaded on iOS. We're currently investigating this further
  4. Storage usage reported for online-only folders in Finder doesn't match with the "User Info" - Dev team is currently investigating this 
  5. Smart Sync - Windows Explorer Search Not Working - Team currently investigating this issue
  6. mdworker crashes on macOS due to issues with Spotlight indexing PDFs and reading the wrong logical size - fix is in progress
  7. Users with Trend Micro report Dropbox freezing - We're working with Trend Micro on this, we believed the issue fixed, but are re-visiting this hypothesis
  8. Desktop app forces MacBook into Discrete Graphics mode - Team aware and working on fix

 

Arrows Counter Clock Do you have a question? Ask our Community experts

 

 

 

[This thread is now closed. If you have a similar issue or new question, you can ask here]

Still stuck? Contact Support directly, or ask a question on the community.
Still stuck?
Top Contributors
Rich 4839
Mark 3754
Jane 1054
Tom_M 886
Greg K. 804