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Account Disabled - I need immediate support

Account Disabled - I need immediate support

thesierrahome
Explorer | Level 3

My main account affiliated with Dropbox was deleted at exactly midnight tonight and I have a healthy amount of work deadlines happening today, thurs, and Friday. I believe this happened before with dropbox as my account triggered some safeguard because I had too many open use links within my colleagues that I work with. Is there any way to reach dropbox support faster than 1-2 business days?

1 Reply 1

Hannah
Dropbox Staff

Hey @thesierrahome, thanks for reaching out to the Dropbox Community and sorry to hear about this.

 

Are you still having an issue? And have you contacted our support team?

 

If so, please give me the ticket number, so I can look it up in our system.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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