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Re: Can I retrieve a deleted account?

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Can I retrieve a deleted account?

JS68
New member | Level 2
‎09-10-2022 12:51 AM
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A family member shared with me a link to his dropbox account and I was able to copy from it some very old and sentimental photos I did not know existed.  Unfortunately my computer has crashed and I've lost my copies and now the link to the dropbox no longer works.  Sadly the family member has passed away - am I right in thinking the account will have been deleted due to inactivity?  Is there any way at all I can get it back?  

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Mark
Super User II
‎09-10-2022 03:31 AM
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Hi @JS68 

Sorry to hear about your loss.

And no, I'm afraid inactive accounts are removed and not recoverable 😞


 


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Mark
Super User II
‎09-10-2022 03:31 AM
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Hi @JS68 

Sorry to hear about your loss.

And no, I'm afraid inactive accounts are removed and not recoverable 😞


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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JS68
New member | Level 2
‎09-10-2022 03:51 AM
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Thank you Mark. I thought this would probably be the case but I was holding onto some fragment of hope.  

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